If you have had enough of collection agency harassment . . .

Then it's time to get educated. Millions of Americans just like you are experiencing unfair debt collection practices due to the bad economy. Good people like you have found themselves getting phone calls and letters from collection agencies, debt collectors, and creditors. What you may not know (and what they do not WANT you to know) is that you have rights as a borrower. You don't have to take the abuse of excessive phone calls, the emotional damage that comes from talking to a bill collector, or fear from going to your mailbox.

This site has been created by a group of people who have experienced firsthand the unfair debt collection tactics from collection agencies and have discovered how to beat them and take their life back.

What practices are off limits for debt collectors?

Harassment.

Debt collectors may not harass, oppress, or abuse you or any third parties they contact. For example, they may not:

• use threats of violence or harm;
• publish a list of names of people who refuse to pay their debts (but they can give this information to the credit reporting companies);
• use obscene or profane language; or
• repeatedly use the phone to annoy someone.

False statements.

Debt collectors may not lie when they are trying to collect a debt. For example, they may not:

• falsely claim that they are attorneys or government representatives;
• falsely claim that you have committed a crime;
• falsely represent that they operate or work for a credit reporting company;
• misrepresent the amount you owe;
• indicate that papers they send you are legal forms if they aren’t; or
• indicate that papers they send to you aren’t legal forms if they are.

Debt collectors also are prohibited from saying that:

• you will be arrested if you don’t pay your debt;
• they’ll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so; or
• legal action will be taken against you, if doing so would be illegal or if they don’t intend to take the action.

Debt collectors may not:

• give false credit information about you to anyone, including a credit reporting company;
• send you anything that looks like an official document from a court or government agency if it isn’t; or
• use a false company name.

Unfair practices.

Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not:

• try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt – or your state law – allows the charge;
• deposit a post-dated check early;
• take or threaten to take your property unless it can be done legally; or
• contact you by postcard.